FAQs
Do you take insurance?
We are out of network and will not bill your insurance. We are able to provide you with a superbill to submit to your insurance company for out of network reimbursement if you would like.
What if I have Medicare?
At this time, we are unable to take patients with Medicare for physical therapy. However, we do offer other treatment options such dry needling which is not covered by Medicare. These cases are patient specific so please call, text, or email for more information.
Can I use my FSA/HSA?
Yes, we accept FSA, HSA, credit card, debit card, check, or cash.
What are your hours?
We are appointment only and have availability during the week and on weekends. We also offer early and late times when needed to accommodate your schedule.
What is the cost?
Physical therapy initial evaluation (60 minutes): $150. Required for all new patients.
Physical therapy follow up visit (60 minutes): $125
Dry needling only evaluation (30 minutes): $75. Required for any new patient who is only wanting dry needling.
Dry needling follow up visit. (15 minutes): $30. Required to have either a physical therapy initial evaluation or dry needling evaluation.
Mobile visit fee: $25/session. This only applies to home visits or when we come to you. This does not apply if you are being seen in our Conover location.
Do I need a referral from my doctor?
No. In the state of North Carolina, a physician's referral is not necessary to see a physical therapist. If you are under a doctor's care or would like your evaluation or treatment notes sent, we will happily fax them to your provider.
What is a mobile physical therapy visit?
A mobile physical therapy visit means that we come to you. This can range from a gym, park, or your home. This allows us to treat you where it makes the most sense to your individual goals. Yes, this even means a tennis court, golf course, or a practice field! We will bring any equipment to you including a table, bands, exercise equipment, etc.
What areas will you go to?
For the most part, we will see patients from Charlotte up to Hickory. Please contact us to see if we are able to see you at a certain location.